Automation of a business process can be obtained by using a workfow management system or ERP system embedding workfow functionalities. The wider diffusion of ERP systems tends to favor the latter solution. There are several practical limitations of most ERP systems when automating business pro- cesses. To date, there is a lack of empirical studies aiming at achieving an evidence of these limitations. This chapter reports a study assessing the “workfow ability” of ERP systems and comparing this with that of Workfow Management Systems. Then, an empirical study was conducted regarding two different case studies. The correctness and completeness of the process models implemented using ERP and WfM systems were evaluated and analyzed.

Assessing Workflow Ability of ERP and WfM Systems for Implementing Business Processes

Aversano L;Tortorella M
2012

Abstract

Automation of a business process can be obtained by using a workfow management system or ERP system embedding workfow functionalities. The wider diffusion of ERP systems tends to favor the latter solution. There are several practical limitations of most ERP systems when automating business pro- cesses. To date, there is a lack of empirical studies aiming at achieving an evidence of these limitations. This chapter reports a study assessing the “workfow ability” of ERP systems and comparing this with that of Workfow Management Systems. Then, an empirical study was conducted regarding two different case studies. The correctness and completeness of the process models implemented using ERP and WfM systems were evaluated and analyzed.
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Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/20.500.12070/7871
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