Automation of a business process can be obtained by using a workfow management system or ERP system embedding workfow functionalities. The wider diffusion of ERP systems tends to favor the latter solution. There are several practical limitations of most ERP systems when automating business pro- cesses. To date, there is a lack of empirical studies aiming at achieving an evidence of these limitations. This chapter reports a study assessing the “workfow ability” of ERP systems and comparing this with that of Workfow Management Systems. Then, an empirical study was conducted regarding two different case studies. The correctness and completeness of the process models implemented using ERP and WfM systems were evaluated and analyzed.
Assessing Workflow Ability of ERP and WfM Systems for Implementing Business Processes
Aversano L;Tortorella M
2012-01-01
Abstract
Automation of a business process can be obtained by using a workfow management system or ERP system embedding workfow functionalities. The wider diffusion of ERP systems tends to favor the latter solution. There are several practical limitations of most ERP systems when automating business pro- cesses. To date, there is a lack of empirical studies aiming at achieving an evidence of these limitations. This chapter reports a study assessing the “workfow ability” of ERP systems and comparing this with that of Workfow Management Systems. Then, an empirical study was conducted regarding two different case studies. The correctness and completeness of the process models implemented using ERP and WfM systems were evaluated and analyzed.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
