Design/methodology/approach – After investigating the Scopus database, 54 articles were identified as relevant, and then subjected to an initial discernment. After this assessment, 34 articles focusing on operations management were further analyzed through both a bibliometric analysis and a content analysis. Purpose – Using an abductive perspective, this study aims to review the scientific literature about the governance and management of the Digital Supply Chain (DSC) in the context of the business organizations, providing an overview of the state of the art of the research and outlining a future research agenda with a Knowledge Management (KM) focus. Findings – The DSC represents a research area of increasing attention, with relevant contributions to several aspects of the field, as well as about KM. At the same time, the results show that the scientific literature on DSC models, solutions, and applications is fragmented. Although the analysis has found a heterogeneous literature, two main streams of research seem to emerge: KM in the business culture development about DSC; and KM in the business technological evolution about DSC. Originality/value – Although there exists growing interest in the scientific community, or perhaps because of it, this area of research remains fragmented and under-theorized, thus requiring more systematic studies considering both economic and social aspects of the DSC. This study aims to provide innovative insights about this evolution, especially highlighting the two main contributions of KM in DSCs that have been revealed (business culture development and business technological evolution)

The impact of knowledge management on the digital supply chain – A Bibliometric Literature Review

Rossi, Matteo
2023-01-01

Abstract

Design/methodology/approach – After investigating the Scopus database, 54 articles were identified as relevant, and then subjected to an initial discernment. After this assessment, 34 articles focusing on operations management were further analyzed through both a bibliometric analysis and a content analysis. Purpose – Using an abductive perspective, this study aims to review the scientific literature about the governance and management of the Digital Supply Chain (DSC) in the context of the business organizations, providing an overview of the state of the art of the research and outlining a future research agenda with a Knowledge Management (KM) focus. Findings – The DSC represents a research area of increasing attention, with relevant contributions to several aspects of the field, as well as about KM. At the same time, the results show that the scientific literature on DSC models, solutions, and applications is fragmented. Although the analysis has found a heterogeneous literature, two main streams of research seem to emerge: KM in the business culture development about DSC; and KM in the business technological evolution about DSC. Originality/value – Although there exists growing interest in the scientific community, or perhaps because of it, this area of research remains fragmented and under-theorized, thus requiring more systematic studies considering both economic and social aspects of the DSC. This study aims to provide innovative insights about this evolution, especially highlighting the two main contributions of KM in DSCs that have been revealed (business culture development and business technological evolution)
2023
Supply Chain Management; Digital Transformation; Digital Supply Chain; Knowledge Management; Industry 4.0; Bibliometric Literature Review
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/20.500.12070/57620
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