A model for the Evaluation of Supply Chain Performances in Enterprise Resources Planning Environment

A carefull Supply Chain Management must be able to support the growth of the firm in spite of the environment complexity in which it finds itself. In this context the evaluation of a supply chain is carried out by particular evaluation metrics already present in literature, but not all are in the position of achieving precise results and of being implemented in ERP software. The SCOR (Supply Chain Organization Reference) proposes a subdivision of the business flow in single production processes assigning a certain combination of performances indexes. The aim of our work finds its place in the development of a new method for the SCOR application inside the project “Euro Monete”. This project was been assigned to the Italian delivery service, “Poste Italiane”, to allow the substitution of the old Italian coin with the new coin, the Euro, and to improve its distribution on the Italian territory.