Automation of a business process can be obtained by using a workflow management system or an ERP system embedding workflow functionalities. The wider diffusion of ERP systems tends to favorite this solution, but there are several limitations of most ERP systems for automating business processes. Actually, there is a lack of empirical studies aiming at achieving an evidence of these limitations. The work proposed in this paper goes in this direction. It reports an empirical study aiming at assessing the "workflow ability" of ERP systems and comparing it with that of Workflow Management Systems.
Assessing Workflow Ability of ERP and WfM Systems
LERINA AVERSANO;TORTORELLA M
2009-01-01
Abstract
Automation of a business process can be obtained by using a workflow management system or an ERP system embedding workflow functionalities. The wider diffusion of ERP systems tends to favorite this solution, but there are several limitations of most ERP systems for automating business processes. Actually, there is a lack of empirical studies aiming at achieving an evidence of these limitations. The work proposed in this paper goes in this direction. It reports an empirical study aiming at assessing the "workflow ability" of ERP systems and comparing it with that of Workflow Management Systems.File in questo prodotto:
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